All systems are operational

Past Incidents

19th September 2024

No incidents reported

18th September 2024

No incidents reported

17th September 2024

EGC Ryzen Cluster Issue with ryzen1.egc.fra.datalix.de

We currently see an issue with the host and checking it.

  • After a cold reset, the system seems to be stable again.

  • 16th September 2024

    No incidents reported

    15th September 2024

    No incidents reported

    14th September 2024

    Move to Tornado, Update

    ENG: Due to a delay in the provision of the racks, the expected maintenance window has been extended to 5:00 am CET.

    DE: Aufgrund einer verzögerten Bereitstellung der Racks wird das Wartungsfenster auf 5:00 Uhr MEZ verschoben.

  • DE: Die Verlängerungen der Dienste wurden so weit abgeschlossen. Alle Helios Dedis haben 14 Tage bekommen und alle KVM Server im Tornado 8 Tage Laufzeit.

    Ebenso wurde als kleines Geschenk allen helios Dedis 100TB Traffic zugewiesen und allen KVM Servern 50TB.

    EN: The service extensions have been finalised so far. All Helios Dedis have been given 14 days and all KVM servers in Tornado 8 days.

    As a small gift, all helios Dedis have been allocated 100TB of traffic and all KVM servers 50TB.

  • All Servers are up now.

    All KVM Servers will get 8 Days of Runntime and all Helios Dedicated 14 Days for the issues we had. We will do that tomorrow evening.

  • After the break we se 3 ryzen hosts have issues. The ETA for fixing that is 1:30 Hours.

    Everything else, besides helios dedicated, is online again.

    ETA for helios Dedicated is 3 hours.

  • All Ryzen nodes are now accessible.

    Unfortunately, the Helios Dedis will have to wait until after the break. There will be a refund as soon as everything is online again.

  • We currently have issues with 8 ryzens and are fixing them one by one. Should be done in about half an hour.

    Management of EQ7 Servers is also possible again.

  • Most VMs can be started again. We are still working on some ryzen nodes. A mass start will be done later.

  • We are currently working on getting all VMS Back Online.

    After that we will take a break and bring all helios dedis online. We will give runntime after everything is up and running again, it is not yet clear how much.

  • We are still working on getting the servers back. We will keep you updated.

  • ENG: The deployment of the servers is still delayed due to the above mentioned reason, current ETA: 06:00 CET.

  • 13th September 2024

    No incidents reported