All systems are operational

Stickied Incidents

22nd March 2025

EGC Ryzen Cluster Issue with ryzen11

We are currently experiencing a downtime of Ryzen 11, therefore the following services are currently unavailable: Nextcloud, Gameserver, Plesk and KVM Server, which are located on Ryzen 11.

We are already working intensively to solve the problem.

  • A Hard reboot fixed the system. Servers are up again.

  • Past Incidents

    24th February 2025

    No incidents reported

    23rd February 2025

    No incidents reported

    22nd February 2025

    No incidents reported

    21st February 2025

    No incidents reported

    20th February 2025

    No incidents reported

    19th February 2025

    No incidents reported

    18th February 2025

    Issue with apollo4.eq8.fra.datalix.de

    We are currently investigating another issue with another apollo node. The platform has now been deemed as not stable and sale of new servers has been stopped until we find a solution for the issue.

    We are working hard to get the node stable and up again.

  • We seem to have found the issue. Vms are up again, but not yet 100% stable, fix still needs to be applied.

  • Unstable again

  • We now seem to have fixed the issue. The Node is stable for 1:30. Some customers are still being migrated to the node. All Customers have been given 10 days of runtime.

    If it fails again, we will update this incident.

  • 17th February 2025

    TornadoDC Ipv4 Downtime

    We currently see a full drop of ipv4 traffic in the tornadodc. Ipv6 seems to work fine. Waiting on info from provider.

  • Traffic switched manually to combahton as backup. Automatic switchover did not seem to work as expected.