All systems are operational

Past Incidents

31st July 2024

No incidents reported

30th July 2024

No incidents reported

29th July 2024

EGC Down
6 months ago

The EGC Datacenter has lost all connectivity. Combahton Interxion seems to be down.

EQ7 Servers are not effected.

  • Issues seems to be fixed, egc is back online.

    6 months ago
  • Update from Combahton: "It appears to be a power issue at Interxion, causing the downtime of our FRA16 POP. Trouble ticket is open and on-site on it's way."

    6 months ago
  • 28th July 2024

    No incidents reported

    27th July 2024

    No incidents reported

    26th July 2024

    EQ7 Down
    6 months ago

    We currently see some connection issues to our server located in the EQ7 Datacenter.

    Currently the following servers are not reachable by us:

    gold2.eq7.fra.datalix.de

    vhost3.eq7.fra.datalix.de

    We will update as soon as we know anything new.

  • The networking seems to be stable on all hosts now.

    6 months ago
  • gold2 and vhost3 are up again.

    gold4 has now a network issue and is not reachable. We are still waiting on more info from the provider.

    6 months ago
  • We have an update from our provider in the EQ7 DC: "After configuring a new GRE tunnel customer, the show int gr-XXX command triggered both FPCs to reboot. The stack came up again two minutes later.

    The issue seems to be related to virtual chassis. "

    We are still waiting on an update when the two servers will be up again.

    6 months ago
  • 25th July 2024

    ryzen1.egc.fra.datalix.de down
    6 months ago

    Ryzen1.egc.fra.datalix.de has failed, we are currently on the way to the dc to swap the board.

  • The board has been swapped and the system is up again.

    6 months ago